Shipping policy

At Stratosail, we ensure that your products are delivered in a timely and secure manner. Below is our shipping policy:

  1. Processing Time: Orders are typically processed within 2–3 business days. During peak seasons or for pre-order items, processing times may be longer.
  2. Shipping Costs: Shipping fees are calculated at checkout based on your location and the size of your order.
  3. Delivery Time: Delivery times vary depending on your location. Domestic orders generally take 5–7 business days, while international deliveries may take 10–30 business days.
  4. Tracking: Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
  5. Lost or Damaged Packages: If your order is lost or damaged during shipping, please contact us immediately so we can resolve the issue.

For any questions regarding shipping, feel free to message us on Instagram.