Shipping policy
At Stratosail, we ensure that your products are delivered in a timely and secure manner. Below is our shipping policy:
- Processing Time: Orders are typically processed within 2–3 business days. During peak seasons or for pre-order items, processing times may be longer.
- Shipping Costs: Shipping fees are calculated at checkout based on your location and the size of your order.
- Delivery Time: Delivery times vary depending on your location. Domestic orders generally take 5–7 business days, while international deliveries may take 10–30 business days.
- Tracking: Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
- Lost or Damaged Packages: If your order is lost or damaged during shipping, please contact us immediately so we can resolve the issue.
For any questions regarding shipping, feel free to message us on Instagram.